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G2G3 launches exciting new ITSM simulation scenario for Non Profit Organizations

Edinburgh, UK - November 6th, 2009

G2G3, the leading global provider of immersive business and technology simulations, today announced the launch of its latest IT service management simulation, Polestar NPO (Non Profit Organization), created specifically for the not-for-profit sectors, including Government (Local, State and Federal) and other public sector organizations.

As the not-for-profit and public sectors become increasingly dependent upon IT, internal technology providers find themselves under significant pressure to align with the goals of these agencies and address market and regulatory issues, all often with reduced financial and human resources. In order to meet these challenges, IT related systems and processes have to significantly improve.

Polestar NPO uses an immersive and exciting high-technology not-for-profit scenario to bring these challenges to life whilst demonstrating how centralized IT functions can improve quality and efficiency through the implementation of ITSM and IT Infrastructure Library (ITIL) best practices. The simulation leads participants to build their knowledge of ITIL and service management, then collaborate and apply these learning outcomes to implement practical improvements which resolve the challenges being encountered and ultimately drive improved agency effectiveness.

Polestar NPO offers the not-for-profit sector an attractive, low-cost and time-effective alternative to traditional ITSM or ITIL Foundation training, providing instead a fast and immersive learning experience for all involved in the public service technology value chain.

Mark Sutherland, CEO of G2G3 said, "G2G3 are pleased to bring to market the first ITIL simulation based around a not-for-profit, public service scenario. The Polestar NPO simulation offers public sectors a springboard to success around ITSM and ITIL best practices, whilst creating universal realization around the complex interrelationships between IT and delivery of agency goals."

For more information on Polestar NPO or G2G3, please contact Linda King at lk@g2g3.com, or +44 (0) 131 461 3333.