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G2G3 Resources Presentations FIGHTING IT COMPLEXITY AND CREATING UNDERSTANDING THROUGH INFOGRAPHICS AND VISUALIZATION This visually rich presentation offers fascinating insights and real life examples into the growing role of visualization and infographics within IT and service management, including the importance of visual language, the communicative benefits of infographics, and how holistic understanding can pull people into the drama of their business. ITIL Simulations - Do they really work? This fascinating presentation from Henry Strouts, Head of Business Development at G2G3, examines the reasons why ITIL simulations are changing the face of ITSM and ITIL education. Henry discusses why and how ITIL simulations work and takes a closer look at the unique benefits of this learning experience. He also explores the key features of an ITIL simulation and what to look for if you're thinking of participating or rolling out an ITIL simulation across your own organization.
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