This privacy notice is a public declaration of how The G2G3 Group (Part of Capita plc, henceforth G2G3) applies the Data Protection Principles & Rights afforded to individuals by the GDPR, to the personal data that we process.
G2G3 is committed to complying to the 6 principles relating to the processing of personal data under the GDPR in all that we do. These principles are:
Lawfulness, fairness & transparency.
Integrity and confidentiality.
We may collect, store and use the following kinds of personal information:
information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation;
information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
any other information that you choose to send to us
Simulation attendance data, contact information that you have provided to us for the use of our products such as name, address, email address.
What we do with the information we collect
administer the website;
improve your browsing experience by personalising the website;
enable your use of the services available on the website;
send statements and invoices to you, and collect payments from you;
send you general (non-marketing) commercial communications;
send you email notifications which you have specifically requested;
send to you our newsletter and other marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you by email or similar technology where you have specifically agreed to this (you can inform us at any time if you no longer require marketing communications);
deal with enquiries and complaints made by or about you relating to the website; and where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
We may disclose information about you to any of our employees, officers, suppliers insofar as reasonably necessary to fulfil our obligations for the purposes as set out in this privacy statement.
In addition, we may disclose your personal information:
to the extent that we are required to do so by law;
in connection with any legal proceedings or prospective legal proceedings;
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and
to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this privacy statement, we will not provide your information to third parties.
Security of Your Personal Information and Retention
We continue to take all reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to our systems).
G2G3 retains your personal information for only as long as stipulated within client contracts and does not seek to retain data for any longer than necessary to carry out our service and fulfil our statutory and contractual obligations.
G2G3 will never process your personal information without your explicit consent and engagement in the process.
We do not store your credit or debit card details.
We may update this privacy statement from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
We may also notify you of changes to our privacy statement by email.
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
The description of the exact information you are seeking.
G2G3 will work collaboratively with our clients to ensure that we fulfil all obligations under the data protection act in regard to subject access requests. We may withhold such personal information to the extent permitted by law.
G2G3 recognises the further rights of data subjects under the GDPR which include;
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
More information on Direct Marketing
The right to withdraw consent
The right to complain to the Supervisory Authority
Rights related to automated decision making and profiling
Third Party Websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Updating of Information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
The data controller responsible in respect of the information collected on this website is G2G3.
We may share limited information with other Capita Businesses for legitimate purposes as part of our necessary obligations for internal reporting, processing of invoices and payments and to update existing customers of service and product updates or opportunities available within Capita plc Group.
Information that we collect may be stored, processed and transferred between any of the countries in which we operate in or supply from order to enable us to use the information in accordance with this privacy statement. International transfers outside of the EU, e.g. Capita India and the US will be managed under Privacy Shield agreed terms or via other adequate security assessments and data protection controls (including EU model clauses) to enable us to carry out our service obligations to our clients, suppliers and business partners. All personal data stored and processed by us is securely stored within the European Union. There is no systematic transfer of data outside of the EU for any other purpose than outlined above.
Where to complain
If you want to make a complaint or query about the way we have processed your personal information, please contact the Compliance Officer
145 Morrison Street,
0131 461 3333
Alternatively, if you are unhappy with our response, you have the right to complain to the Supervisory Authority, the details of which are below:
Supervisory Authority: Information Commissioner’s Office (ICO)